January 27, 2018

Epic Games’ Paragon To Cease Operations on April 26, Refunds Available For All Players


Posted on January 27, 2018 by Rae Michelle Richards

Visually stunning, action focused M.O.B.A Paragon will cease operations on April 26th developer Epic Games announced in a statement to the remaining players within the Paragon Community yesterday.  

The Paragon Team thanked all of the players who have stuck with the game and, in what is probably the most honest / direct statement I’ve seen from a AAA developer in a long time, admitted that their vision for Paragon wasn’t sustainable. Despite their best effort the Paragon Team ‘failed’ their player base and were sorry to see Paragon shut down. 

Refunds for the Paragon Game (originally priced at $19.99 USD for Early Access) and any in-game purchases can be requested directly from Epic Games themselves. Often when it comes time for the online portion of a particular title to be sunsetted, developers and publishers rarely offer any form of refund at all. This is not only a welcome change of pace from what we’ve become accustomed too from AAA publishers but should also foster some goodwill within the Paragon community, despite the bad news. 

Below is the full statement announcing Paragon’s closing. Epic Game’s other Unreal 4 engine title, Fortnite, has been hugely popular – drawing in more than 40 million players thanks to its free Battle Royale mode.  

“Hey Everyone,

It’s with heavy hearts we’ve decided to close down Paragon.

We truly appreciate everything you’ve put into Paragon. We received many passionate ideas for where to take the game; the outpouring of thoughtful suggestions is another testament to this incredible community.

After careful consideration, and many difficult internal debates, we feel there isn’t a clear path for us to grow Paragon into a MOBA that retains enough players to be sustainable.

We didn’t execute well enough to deliver on the promise of Paragon. We have failed you — despite the team’s incredibly hard work — and we’re sorry.

To try to make this right, Epic is offering a full refund to every Paragon player for every purchase on any platform. This refund will come directly from Epic rather than your platform provider.

To request your refund, follow these steps:

  1. If you’re not playing on PC, link your Epic account (create one if necessary).
  2. If you play on PC, or have already linked your Epic account, you can request your refund here.

We’ll continue operating Paragon servers until April 26, 2018. As the player population continues to  decrease, matchmaking times and quality will further degrade.

Thank you for joining us on this journey and for your dedication to Paragon.”

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